Hiring Organization: SoHookd

Internship Title: Marketing & Customer Success Intern

Industry: Health & Wellness

Contact Name: Joanna Kozakou

Contact Email: internship@sohookd.com

About the hiring organization:
SoHookd is a wellness-based rewards marketplace. We make it easy, fun, and inspiring for enterprises to reward their customers, members or employees with experiences that are good for the mind, body and soul. From fresh food delivery service and athletic apparel to fitness classes or spa experiences from national and hyperlocal brands, our platform’s behavioral science design uses machine learning to provide personalized and memorable reward experiences.

Full internship description:

Presented with a 2017 Washington Business Journal Innovation Award in September, SoHookd continues to build its technology, operations and customer base (read the WBJ article: SoHookd: Meet the District Startup Turning Workouts into Rewards). As a growing startup based in Washington, DC, SoHookd is looking to hire interns in exchange for university credit beginning January 2018. Interns will have access to mentoring and training from a team that brings a combined 30+ years of experience from various industries, including hospitality, athletic apparel, healthcare, and technology. Now let’s cut to the chase – you’re awesome, we’re awesome, so we really should get together. We’ve got a lot of work coming in, and you’re a ninja intern (with an interest in wellness) looking to put their skills to use. As an intern at SoHookd, you’ll be developing creative solutions to enhance the customer experience, solve problems and challenges in real time, and amaze everyone with your skills. Responsibilities and day-to-day tasks may include but are not limited to providing operational support in the form of social media and online content creation, ensuring customer success with enterprise clients, supporting preparation for sales, customer acquisition & investor meetings, and brainstorming potential business development opportunities.

Degree Type: Undergraduate

Internship Requirements:
Currently pursuing a Bachelor’s degree. Preferably a student in their 2nd, 3rd or 4th year pursuing a Business Administration degree. Experience in sales or business support, or in another customer-facing environment is a plus. Comfort working in an ambiguous working environment. An entrepreneurial spirit and a thirst to learn. Experience using social media to attract followers and engage the community. An ability to multi-task and an eagerness to propose new ideas to enhance the product. An understanding of how wellness enhances quality of life. Problem-solving with an ability to manage time and work with minimal supervision. Strong organizational, communication, leadership, customer service and interpersonal skills. A positive attitude & the ability to have fun is a definite must-have

Hiring Period: Spring

Location: Washington, D.C.

Approximate Hours per Week: 8-10 hours

Compensation: Unpaid

Application Due Date: October 31

How to Apply: Please submit a current resume and cover letter to internship@sohookd.com telling us why you think you would be an ideal fit for the SoHookd team and what you would like to gain from your internship.